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Direct Selling - An Overview

The greatest thing about selling products or services through a website is you can reach customers all over the world 24 hours a day, 7 days a week, and customers who come to your site are coming already interested in what you are selling.  If you have a well-designed website, one that is attracting customers in the search engines, then they have sought you out by searching for your website's theme, and they have clicked to reach your website.  Now, once they are there, what do you do with them?

 

You can supply information and sell advertising space; you can supply information and sell through affiliate links or you can sell your own product.  This involves finding a supplier, ordering items, taking digital pictures of them, uploading them onto your website, taking orders via the web, phone and mail, tracking orders and shipping items.  It's a lot of work, but this is how many people earn their living.  Selling your own products directly gives you more control than other forms of online income generation.

Finding a Product to Sell

You will want to sell a product that interests you so that you stay interested in your business.  You will also want to sell a product that other people are interested in buying.  Once you have some ideas of what you would like to sell, use this URL to see how many searches there were for it on the web during one month.  As of now, this URL is out of date, showing searches for January, 2007, but it is still a free way to get a rough idea of how many people are looking, during one month on one engine, for your product.  If no one is searching for it, then it is probably a product you do not want to sell.

You may also want to subscribe to this keyword research tool.  These folks are the gold standard in keyword research and specialize in determining how many people are searching for what and under what keywords across the entire web.  You can sign up for a week's subscription for a reasonable fee, or you can take the free trial.

Once you have found a product that you are interested in and which people are searching for, a good place to find wholesalers is here.  Most wholesalers will require you to open an account and order in bulk.   Stay away from purchased lists of wholesalers or drop-shippers as most of these lists are out-of-date, have incorrect contact information or are just plain fraudulent.   

Promoting Your Product

To promote your product, you can set-up your own merchant affiliate program by joining one of the reputable merchant/affiliate marketplaces such as this one or this one.  Affiliates (other website publishers and email marketers) will then place your links on their sites and promote your products.  You have to pay a start-up fee and then a percentage of each sale, but you reach many more customers through your affiliates, and the affiliate marketplace website takes care of tracking all sales and pays your affiliates for you.

You can also have your products placed in blogs through this website.  After registering with them, they will place your products in blogs (short for weblog) across the web.  These blogs are then paid to write about your products, sending customers to your website (although blogs do not always write positive reviews).  Don't be put off by the youth of pictured bloggers; there are many products that 20 year olds don't write about but need exposure.

You will also want to establish a mailing listCustomers who opt-in to receive your weekly or monthly mailings are kept up-to-date about new items, products on sale, etc.  This mailing list will be a source of traffic when other sources may slow down.  Do not abuse it!   By staying in contact with your visitors and by offering occasional, relevant information to them, you will build trust and a loyal following.  Employ this respected and easy-to-use email management system, which has 150,000 clients, and your life will be much easier.  Bounces, removal requests and sign-ups are easily handled.  Requirements under the CAN-SPAM Act of 2003 are in place so you have no chance of being accused of sending spam.

Taking Payments

If you plan to sell items, you will need a payment processing service that allows your customers to pay with credit cards.  We use Paypal, as do 153 million other people across the globe. 

Sign up for PayPal and start accepting credit card payments instantly.

Paypal is owned by eBay and is highly reputable, cost-effective and secure.  You can take credit card payments through them without ever having to open an expensive merchant account, and your customers do not need a Paypal account to make payments, which saves them time.   Paypal also offers a shopping cart which allows your customers to buy more than one item at a time.   The code is easy to place on your website, and Paypal calculates sales tax if applicable.  They also calculate shipping costs.   If you plan to sell directly, Paypal is the easiest and quickest way to start taking payments.